Matters – Multi-Language Support for Fields and List Values

DiliTrust Matter Management now supports multiple languages for custom fields and list values. Administrators can define translations for field names, dropdown values, reference list values, section names, and custom tables — enabling international teams to work in their preferred language.

✅ Introduction

Organizations operating across multiple countries often have legal teams that work in different languages. Previously, custom field names and list values in Matter Management were only available in the language they were originally configured in, creating friction for non-native speakers.

With multi-language support, administrators can now add translations for all configurable elements — including field names, dropdown list values, reference list values, section titles, and custom tables. This brings Matter Management in line with the multi-language capabilities already available in DiliTrust LEM and CLM modules.

✋ Prerequisites / Getting Started

• You must have an administrator role in DiliTrust Matter Management to configure translations.
• The languages you wish to support must be enabled in your organization's DiliTrust instance.
• Existing fields and list values can be updated with translations; no data migration is required.

⭐ Step-by-Step Guide

Adding Translations to Custom Fields

1. Navigate to Matter Management Settings and open the Matter Types configuration.
2. Select the matter type you wish to update.
3. For each field you want to translate, click the field and select the Translations option.
4. Enter the translation for each supported language (e.g., English, French, Spanish).
5. Save your changes. The field will now display in the user's preferred language.

Adding Translations to List Values

1. In Settings, navigate to your Dropdown Lists or Reference Lists.
2. Select the list you wish to translate.
3. For each value in the list, click the edit icon and add translations for each supported language.
4. You can also use the mass import option to upload translations in bulk via a spreadsheet.
5. Save your changes.

Adding Translations to Section Names

1. In the matter type configuration, select a section and click Edit.
2. Add translations for the section name in each supported language.
3. Save your changes.

✨ Tips & Best Practices

• Use mass import for efficiency: If you have many list values to translate, download the import template, fill in the translations in a spreadsheet, and upload it in bulk.
• Prioritize high-traffic fields: Start by translating the fields and list values that are used most frequently by your international teams.
• Keep translations consistent: Use the same terminology across all fields and modules to avoid confusion for users who switch between languages.

❌ Limitations & Known Constraints

• Only fields and values configured through the administration settings can be translated. System-generated labels are managed by DiliTrust and updated through platform releases.
• Users see translations based on their individual language preference setting in DiliTrust.
• If a translation is not provided for a given language, the default (original) language value is displayed instead.

❓ FAQ

Which elements can be translated?

Custom field names, dropdown list values, reference list values, section names, and custom table names can all be translated.

How do users switch the display language?

Users can set their preferred language in their DiliTrust profile settings. All translated elements will automatically display in their chosen language.

Can I import translations in bulk?

Yes. A mass import option is available for both dropdown list values and reference list values, allowing you to upload all translations at once via a spreadsheet.

What happens if I have not provided a translation for a specific language?

If no translation is available for a user's language, the system falls back to the original (default) language value.