Matters – Accessibility Improvements to the Matter Creation Flow

DiliTrust Matter Management has been updated to make the matter creation flow and matter detail pages more accessible. These improvements ensure that all users — including those who rely on assistive technologies such as screen readers or keyboard-only navigation — can create and manage matters comfortably and efficiently.

✅ Introduction

Accessibility is a core principle of good software design. DiliTrust is committed to ensuring that its platform is usable by everyone, regardless of ability or the tools they use to interact with it. This update focuses on the matter creation flow and the matter detail page — two of the most frequently used workflows in Matter Management — to ensure they meet modern accessibility standards.

✋ Prerequisites / Getting Started

• No specific setup is required. Accessibility improvements are automatically available to all users.
• If you use assistive technologies (screen readers, keyboard navigation, voice control), these improvements are designed to work with your existing tools.

⭐ Step-by-Step Guide

Creating a Matter with Keyboard Navigation

1. Navigate to Matter Management in DiliTrust.
2. Press Tab to navigate through interactive elements on the page.
3. Use Enter or Space to activate buttons and open dropdowns.
4. Fill in the required fields using the keyboard. Form fields, dropdowns, and date pickers are all accessible via keyboard.
5. When you have completed all required fields, use Tab to reach the Create or Save button and press Enter to confirm.

Using a Screen Reader

1. All form fields, buttons, and interactive elements in the matter creation flow now include descriptive labels that are readable by screen readers.
2. Error messages and validation feedback are announced by the screen reader so you are immediately informed of any issues.
3. Section headings and landmark regions allow screen reader users to navigate the page structure efficiently.

✨ Tips & Best Practices

• Use the Tab key consistently: The keyboard navigation order in the matter creation flow has been designed to follow a logical, predictable sequence.
• Check for error announcements: If a required field is missing or a value is invalid, the error is now clearly communicated both visually and via screen reader.
• Combine with your preferred assistive tool: These improvements are compatible with major screen readers (NVDA, JAWS, VoiceOver) and keyboard-only navigation.

❌ Limitations & Known Constraints

• Accessibility improvements in this update focus on the matter creation flow and matter detail page. Other areas of Matter Management are being addressed in subsequent accessibility sprints.
• Some third-party browser extensions or custom accessibility configurations may interact differently with the updated components — contact DiliTrust support if you experience unexpected behavior.

❓ FAQ

What accessibility standards does DiliTrust follow?

DiliTrust follows the WCAG (Web Content Accessibility Guidelines) standards. This update targets WCAG 2.1 Level AA compliance for the matter creation workflow.

Are these improvements available on mobile devices?

Accessibility improvements apply to the web application. For mobile-specific accessibility, check your device's built-in accessibility tools in combination with the DiliTrust web app.

Will more areas of the platform be made accessible?

Yes. DiliTrust has an ongoing accessibility program. Improvements are being rolled out progressively across all modules and workflows.

I use a screen reader and something is still not working correctly. What should I do?

Please contact DiliTrust support with details of the issue, your screen reader version, and your browser. We are committed to resolving accessibility issues as quickly as possible.